Your Agency Needs Assets
Somebody told me yesterday that one of the issues of this newsletter was part of their strategic planning session. I nearly fell out of my chair…not because I was surprised that I said something useful (I'm occasionally useful), but because I finally had hard evidence - this newsletter is an asset that has real value. (Yay, Tim!)
Obviously not an asset on a balance sheet asset & not IP in the legal, protectable, get-your-lawyer-on-the-phone sense. I mean an asset that generates value over time, for me AND for the people who read it. There is a yield on both sides of this transaction.
I put in the work.
You put in the attention.
Over time, both of us get increasing returns.
The Commodity Trap
Every marketing agency on the planet is offering some version of the same thing - campaign management or content development. Maybe they offer some other shiz, with a fancy deck and a cool office and a Slack workspace full of fire emojis 🔥.
But fundamentally, the only thing separating you from the next agency is the quality of your execution and the perception of that’s worth.
We are all in a commodity fight and commodity fights suck.
As much as I love Vibes, Vision, and Values (and you know I do), VVV alone is not going to save you from the gravitational pull of commoditization. VVV gets you into the room & creates alignment. But VVV can fade across months and years between engagements. VVV is very emotional and creates momentum…but it is ephemeral.
VVV becomes more permanent when it is tied to agency assets.
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What I Mean By Agency Assets
I am not talking about patents or proprietary technology (though if you have those, great, rock on). I am talking about things you create that accumulate value over time and give your agency ongoing presence in the market.
Here’s a quick definition of an AGENCY ASSET:
Exists independently of any client engagement. It belongs to you, and it would exist even if you had zero clients because it’s important.
Grows in value the more you add to it. Any single issue of a newsletter is worth very little. Issue #50 is a body of work. Issue #100 is a library. Any data calculated in some sort forecasting or savings tool in any single calculation isn’t valuable, but that formula tinkered with & proven out hundreds of times is an asset that is growing in value.
Creates stickiness and recall. When someone in your market thinks about the problem you solve, your asset is one of the things that allows you to move into the consideration set suite - permanently.
Can be tied to value. This isn’t vacuous, vanity-driven thought leadership something that demonstrates how you think, is a preview of how you work & is representative of how you drive value.
Connection to value is everything. An asset without a connection isn’t much more than a flyer nail to a telephone post. An asset tied to a result is a sales weapon.
So WTF is an Agency Asset?
Let me walk you through the categories, because I think a lot of agency owners dismiss this stuff as "content marketing" and miss the strategic value.
Newsletters. Obviously, I am biased here. But a newsletter is one of the most powerful assets an agency can build. It is direct-to-inbox owned media; a long-form canvas where you can demonstrate depth of thought, share frameworks, tell stories, and build relationships with people who may not buy from you for another two years.
When they do buy, they already trust you. That’s ROU (Return on Understanding) in its purest form. Imagine the ROU from the trust evidenced by your asset (a newsletter issue) becomes part of your market’s strategic planning. (I am still not over that phone call, by the way.)
Podcasts. A podcast is a relationship accelerator. It gives you a reason to have conversations with people you want to know, and it lets your audience hear your actual voice, your actual thinking, your actual personality. The beauty of a podcast is that it is an asset that also builds other assets - every episode is a potential newsletter, a LinkedIn post, a YouTube clip, a case study seed. (And you can invite desirable prospects on as guests too, do it has a biz dev bent.)
YouTube. Video is having its moment and it is not going away. A YouTube channel is an asset that works for you around the clock. It is searchable, shareable, and it lets people see how you communicate. For agencies, that matters enormously because choosing an agency is partially about buying a relationship, and video lets people preview that relationship before they ever get on a call.
Your Social Stream. I will be honest, I go back and forth on blogs these days. Traffic is harder to come by and the SEO game has changed dramatically. But your social stream (LinkedIn, in particular, for most agency owners) is absolutely an asset. The body of work you create on social is a living portfolio of your thinking. When a prospect is evaluating you, they will scroll your feed. What do they find? A ghost town? Or a library of insights that makes them think, "This person gets it"?
Intellectual Property (The Frameworks Kind). This is the one that I think agencies undervalue the most. You do not need a trademark or a patent, but you need a clear & unmistakable approach to driving results. You need your version of a methodology that makes the right kind of results almost inevitable.
When I say "Return on Understanding" you know exactly what I mean. When I say "WTF Sales Method" you know it is about human-first, empathy-driven selling. Those are not protectable IP assets, but they are touchstones that I can tie to a result, and they are sticky enough that people remember them, reference them, and (apparently) build strategic plans around them.
Your agency has something like this inside it already. The question is whether you have named it, framed it, and turned it into something that lives outside of your delivery process.
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Asset Archaeology: Finding What You Already Have
Most agencies are sitting on a goldmine of intellectual capital that has never been formalized, named, or shared.
Before we start excavating the gems that are hiding in your agency, the asset has to be authentic & aligned to you agency, it’s thinking & culture.
If you hate writing, a newsletter is going to die after four issues. If you are awkward on camera, a YouTube channel is going to feel like punishment. If the only reason you are building something is because it might pop up in a keyword search, that’s a tactic, not an asset (and tactics have an expiration date).
An asset is something that lasts because it is fed by curiosity, real expertise, and 100% USDA Grade A give-a-shit. It has to be something you would do even if nobody was watching, because that is the only way you will still be doing it at issue #100 or episode #200. The authenticity is what makes it an asset instead of a content calendar obligation.
Here are the places to excavate. These are your dig sites, and any one of them can uncover something worth building on.
Dig Site #1: What do you explain over and over again?
Every agency has a version of "the talk." It is the thing you explain to every new client in the first 30 days. It is the mental model or the process or the philosophy that makes your work actually work. If you find yourself saying the same thing to every client, congratulations, that is an asset waiting to be formalized. Name it, frame it, and turn it into a one-pager, a podcast episode, a newsletter issue (again and again & again).
Dig Site #2: Where do your clients get stuck without you?
The places where your clients consistently struggle are the places where your unique perspective creates the most value. Those pain points are asset goldmines. Build interactive tools, diagnostic frameworks, or assessments around these sticking points. A "readiness scorecard" or a "maturity model" or a "diagnostic quiz" helps prospects understand their own situation is an asset that also happens to be a hell of a lead magnet. (Hey, have you heard about the WTF Agency Assessment, perchance?)
Dig Site #3: What do people quote back to you?
Pay attention to the language your clients and prospects use when they reference your work. If someone says, "Oh, Tim told us about Return on Understanding," that phrase has become sticky. Those are your frameworks, and those are the things that have already earned their place in someone else's vocabulary. Double down on them.
The Real Reason to Build Assets Isn’t Marketing
Building an asset forces you to externalize your thinking.
Every agency owner walks around with a head full of insights, intuitions, and hard-won expertise. That knowledge lives in context. It lives in the specific relationship you have with a specific client, in the specific moment of a specific challenge. Because it lives in context, it stays locked inside your head.
When you sit down to write a newsletter, or record a podcast, or build a framework, you have to strip away all of that context. Your insights must become useful WITHOUT THE CRUTCH OF CONTEXT.
That is incredibly hard, and really fucking valuable.
Externalized thinking can’t lean on anything. You have to do better, more empathetic thinking to make the idea work.
As an amazing free bonus, that process makes you better at everything else. It makes you better at pitching, because you can articulate your value without relying on shared history. It makes you better at leading your team, because you have turned intuition into something teachable & transferable. It makes you better at strategy, because you have tested your thinking against the harshest filter there is - someone else's attention span.
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The Reinforcement Effect
A newsletter that has been publishing weekly for two years is not twice as valuable as one that has been publishing for one year. It is exponentially more valuable, because every issue reinforces the expertise, reinforces your POV and reinforces the relationship with existing readers.
A podcast with 150 episodes is not just 150 conversations but rather a network of relationships with 150 guests. Each node on that network reinforces your human connection in the industry & screams aloud, "We are serious about this shared space."
A methodology that you reference in every pitch, every case study, every newsletter, and every podcast episode reinforces & strengthens the connective tissue of your entire brand, and it is the thing that makes all the other assets work harder.
This reinforcement is the familiarity flywheel that most agencies never build. They stay in the "sell time, deliver work, repeat" cycle without ever creating anything that outlasts a single engagement.
What Asset Are You Going to Build?
Pick one asset that you are going to commit to building consistently for the next six months.
If you are a natural writer, start a newsletter. If you love conversation, start a podcast. If you have strong opinions and a decent camera, start a YouTube channel. If you have a process that gets results, name it and start talking about it everywhere.
The thing that I have learned from writing this newsletter is that the asset itself becomes the teacher. The act of writing every week has sharpened my thinking, refined my frameworks, and forced me to articulate ideas that I used to just feel intuitively. The newsletter isn’t just a way to steal some of your attention twice a week, it is a thinking tool that reinforces my thinking, your understanding & the shared nature of these ideas.
And sometimes it ends up in someone's strategic planning session, which is just a total freakin’ delight for me and is indicative of the impact you can create.
Build an agency asset, let it reinforce your thinking & messaging, let it reinforce your market presence & let it reinforce the essential elements that make your agency impossible to forget.
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